1. download airsim rOAM app

For purchasing data packages, 24/7 customer support service, and APN setting .

*Available in IOS / ANDROID.

2. download air talk app

AIRTALK allows you to make calls and call back home when you travel abroad.

*Available in IOS / ANDROID

  • Making Calls:
    For calling Local and Home Numbers,  dial the country code and area code to make the calls.
  • Receiving HK Calls
    Receiving Hong Kong incoming call is only applicable to calls from your verified Hong
    Kong mobile number, divert your number to 305 99 888 before leaving Hong Kong (using your verified mobile number to call 
    **21*30599888# )
    Upon return, please remember to cancel the call divert. (##21#  )

     Note: Only Hong Kong mobile users are supported on this diverting service at this moment, for mobile users in other regions (except Singapore), only making call is applicable. 

24/7 Customer Service Support

Note: Although APN will be set automatically in most regions, manual APN setup may be required in some destinations. Please click the links below for the APN & Carrier list and the setup procedures

  1. Settings
  2. Mobile Data
  3. Switch on ‘Mobile Data’& ‘Data Roaming’ functions
  4. Click ‘Mobile Data Network’
  5. According to the APN & Carrier listand your destination, please enter the corresponding ‘APN’

(For example, if you are in Iran, the APN should be globaldata)

  1. Settings
  2. Click ‘More’ under Wireless & networks
  3. Cellular networks
  4. Switch on ‘Data roaming’
  5. Click ‘Access Point Names’
  6. Press ‘+’icon at the top right corner to add new APN

(To some models, it will be placed at the bottom right corner)

  1. According to the APN & Carrier list and your destination, please enter the corresponding ‘Name’ & ‘APN’

For example, if you are in Iran, the APN should be globaldata. Then you need to fill ‘globaldata’  in both name & APN. (note: leave others blank)

  1. Click ‘Save’ at top right corner

(To some models, it will be placed at the bottom right corner)

  1. Click ‘Return’
  2. Select the APN you just saved

Click ‘Return’ and keep ‘Data Roaming’ function on

(Source: the official website of AIRSIM)